Terms of Use

About these Terms

These Terms of Use ("Terms") are a contract between you and Jazi Connect (the "seller", "we", "our", or "us"), the operator of the Jazi Connect AAC communication application at www.jaziconnect.com. By creating an account or using the app, you agree to these Terms. If you do not agree, please don't use the app.

Who can use Jazi Connect

Jazi Connect is designed for children, but accounts must be created and supervised by a parent, guardian, or caregiver who is at least 18 years old. By creating an account you confirm you are an adult acting on behalf of a child and that the information you provide is accurate.

Your account

Keep your sign-in information confidential. You are responsible for activity that happens under your account. Notify us at support@jaziconnect.com if you believe your account has been used without permission.

Your content

Cards, labels, phrases, and images you upload remain yours. You grant us a limited, non-exclusive, non-transferable license to host, store, and display that content inside Jazi Connect so the app works for your family. You agree not to upload content that is unlawful, harmful, infringing, or that you do not have permission to use.

Our intellectual property

The Jazi Connect application, branding, default picture cards, code, and design are owned by Jazi Connect and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the app for personal, non-commercial use within your purchased plan. You may not reverse engineer, resell, or redistribute the app.

Payments and Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries related to billing and handles returns. Payment, billing, sales tax, currency conversion, invoicing, cancellations, and refunds are governed by Paddle's Buyer Terms in addition to these Terms.

Jazi Connect is sold as a one-time payment of $9.99 USD for lifetime access. Applicable taxes may be added at checkout depending on your location. Prices may change in the future, but any change will not affect purchases already made.

Refunds

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date. Refunds are processed by Paddle. To request a refund, visit paddle.net or email support@jaziconnect.com and we will help. See our full Refund Policy for details.

Not medical advice

Jazi Connect is a communication tool. It is not a medical device and not a substitute for evaluation or therapy by a qualified speech-language pathologist or healthcare professional. Always seek the advice of a qualified professional for your child's specific needs.

Acceptable use

Don't use the app for anything unlawful, don't attempt to reverse engineer the app or probe its security, don't disrupt our infrastructure, don't scrape the service, and don't use the app to harass anyone. We may suspend or terminate accounts that materially breach these Terms, fail to pay, present a security or fraud risk, or repeatedly violate our policies.

Service availability and disclaimers

We work hard to keep Jazi Connect running smoothly, but we provide the app on an "as is" and "as available" basis without warranties of any kind, express or implied, including implied warranties of merchantability and fitness for a particular purpose, to the maximum extent permitted by law. To the extent permitted by law, our aggregate liability for any claim arising from the service is limited to the fees you paid us in the 12 months before the claim, and we are not liable for indirect, incidental, special, or consequential damages. Nothing in these Terms limits liability that cannot be excluded by law (such as for fraud or personal injury caused by negligence).

Changes

We may update these Terms from time to time. Material changes will be reflected in the "Last updated" date above and, when appropriate, communicated in the app.

Contact

Jazi Connect
support@jaziconnect.com
www.jaziconnect.com